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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having REAL trouble getting my emails to load with

Customer Question

I am having REAL trouble getting my emails to load with Windows Live Mail. It says I have put in the wrong id and password. But no I haven't.
JA: When did you last reset your username and password?
Customer: I use my email address. tried to change the password
JA: Have you installed any updates recently?
Customer: No, how do I do that?
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: My account is from Time Warner Cable. Don't know if that makes a difference.
Submitted: 1 month ago.
Category: Computer
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can you login to your email through a web browser?