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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was a assurance customer for many years. This past year I

Customer Question

I was a assurance customer for many years. This past year I have been very sick most of the time and in a hospital.
JA: What kind of computer do you have?
Customer: During these times I was unable to use my phone. When I got out of the hospital and rehab, I tried to use my phone. At that time I was advised that to much time had passed and that I was unable to utilize the program. How do I get reinstated into the program?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I do not use my computer to use my cell phone
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris