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Just got a warning of a Trojan worm infection. RDN

Customer Question
Just got a warning...

Just got a warning of a Trojan worm infection. RDN 055BCC2018314. Is this a legitimate concern?

Technician's Assistant: What kind of computer do you have?

PC

Technician's Assistant: Have you installed any updates recently?

Not very

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's all

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/11/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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