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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9838
Experience:  Computer Technician
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Someone called me a while ago and said he is with microsoft

Customer Question

someone called me a while ago and said he is with microsoft and that it was not working and to do certain things on my computor while he talked me through.ihung up,
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: toshiba satalite #C55-A5285
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 month ago.
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
That is a scan Microsoft would never contact you in that manner.
Did you allow them access to your computer?
Customer: replied 1 month ago.
no
Customer: replied 1 month ago.
thank you i will continue as i have been doing
Expert:  Randy Computer Tech replied 1 month ago.

Yes, that will be great

Just remember that no legitimate company will call or contact you. It is definitely a scam to get you to purchase their product.

Expert:  Randy Computer Tech replied 1 month ago.
Please let me know if you need any other assistance.
Also, please take a moment to rate my service by choosing one of the stars at the top and click on submit.
Thank you very much!