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Not computer phone it was locked out by google cant remember…

Customer Question
Not computer phone it...

Not computer phone it was locked out by google cant remember password ***** user name need to get pictures off please help

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Lg model no us991 window10

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/11/2017
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 11 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10,554
Experience: Computer Technician
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
What is an email address that you may have used when you first set up the phone?
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Customer reply replied 11 months ago
how do we proceed
Customer reply replied 11 months ago
hello you still there
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 11 months ago
give me a moment to check on that for you.
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Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 11 months ago
Do you have another email you may have used?
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