For Online Computer Support, Ask a Computer Technician
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Whats the name brand and model of your computer?
ALso, do you have access to a second computer with a cd drive or a spare usb drive?
Hello again, I never heard back from you.. Ir you still need help, reply and we can continue working on this issue. If you no longer need help, still send a reply so that I can send you the refund link.Thank you,Dustin S