For Online Computer Support, Ask a Computer Technician
Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.Initially, what is the Operating System (OS) of this computer? ...Mac, Windows 7, Vista, 8, 10And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted.
This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.
Thank you for your kind understanding of automated-systems / machine-generated followups, ads & offers.
And it would appear that you would have to take this up with AVG.
Have you tried bringing this to their attention?
Dial Toll Free AVG Support Australia Number +61-283206061.
Is further information/assistance still needed with this issue?