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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My nme is f.hinson,and my hp pavilliog7 2224nr had lost it,s

Customer Question

hi my nme is john f.hinson,and my hp pavilliog7 2224nr had lost it,s wireless capabilities how do i obtain to deal with this dillemma?
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: s.n cd310832r sorry i,m blind in one eye so bear with me please
JA: Have you installed any updates recently?
Customer: i havetried but no avail !
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: yes i think !!i have been hacked obviously
Submitted: 1 month ago.
Category: Computer
Expert:  Mr.Med replied 1 month ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

I'm sorry about the issue, When did this start ? and What windows OS are you running please ? (7, 8 or 10)

Can you connect an Ethernet cable from the hp computer to the router, does internet work with cable connection?

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