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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Hik I had a program I entered into the c omputer and saved

Customer Question

Hik I had a program I entered into the c omputer and saved under documents. now the computer wont let me amend that document stating it is already running. I cant find it anymore
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 10, Dell pc just a sec I need to find model
JA: What's the model of your Dell?
Customer: i am searchging
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: i think Dell Epress; code tag no. G18NDD1; esc no 349035100885
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: can you tell me how to get my computer to back up again
Submitted: 1 month ago.
Category: Computer
Expert:  UranIT replied 1 month ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Which document is it? Word or Excel or some other?

Expert:  UranIT replied 1 month ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.