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I have tried to change my password going through all the…

Customer Question
I have tried to...

I have tried to change my password ***** through all the required steps but it still will not accept the new password ***** though I received confirmation. help please.

Technician's Assistant: When did you last reset your username and password?

A few minutes ago. Now it says I've done it too many times. Try tomorrow.

Technician's Assistant: Have you installed any updates recently?

No not recently

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

This is on my laptop. I'm totally locked out. Thx

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
9/10/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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