How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Why do we haveto our password evertime we get it wrong we

Customer Question

why do we haveto chang our password ***** we get it wrong we get lock out of our account and to get back to normal
JA: What state are you in? It matters because laws vary by location.
Customer: Canada
JA: Has anything been filed or reported?
Customer: no
JA: Anything else you want the lawyer to know before I connect you?
Customer: will i have been lock out for a year now
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

When you now try to sign into your account, what is the exact message you receive?

Please let me know

Customer: replied 1 month ago.
dear sir I am not good at expressing myself on computer. unless I can talk to a real live person on a telephone, we are wasting
out time and you can cancel this case unless you can give me a telephone number. my telephone numbers are
1***-***-**** or(###) ###-#### William Knee
Expert:  Richard replied 1 month ago.

Hi William

To call you need to request this via the request additional service button here, once done and accepted I can then call