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HiSorry for the delay, we are busy and I've just got to your question.How long has this been happening?ThanksKris
There is a button that says "OPEN/CLOSE" press this
There is a button that says "OPEN/CLOSE" press this and it will open the tray.
At the top right you will see a black button with a white arrow pointing up.
Press that. next too the word DISC.
Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.
If you wish to stop this I can flag this for a full refund.