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My english is not very good, is there someone speaks French.

Customer Question
Hi My english is...

Hi My english is not very good, is there someone speaks French

Technician's Assistant: What kind of computer do you have?

Surface windows10

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have Lexmark X9500 ans ( 2007) I am not able to install the printer with Windows10 Could you help me?

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
9/10/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How can I help you?
Thanks
Kris

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Are you connecting Wireless or wired?

Thanks

Kris

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Customer reply replied 8 months ago
Wired
Customer reply replied 8 months ago
NO thank you
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Is this USB?

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Customer reply replied 8 months ago
Are you charged 63$ on my credit card?
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####for more info.

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Customer reply replied 8 months ago
I would like to cancel payment because I didn'y got the esrvice. Besidsesithe promlem didn't solve. I thaught tant cost only 5 $CAN to get help!!!!!!!
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####for more info.

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