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Hello,I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.Within which application are you having this problem?I will be standing by, looking forward to your response.Thank you,Jason
Thank you for the update. The culprit in your case may be the configuration of the printer instance. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.
I am happy to hear that. Do you want to leave this open, just in case there is a problem later or would you prefer that I close this task for you now?