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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I still have windows 7. How do I upgrade without paying for

Customer Question

I still have windows 7. How do I upgrade without paying for it?
JA: When we are ready I'll take you to the appropriate web page.
Customer: Can I talk to someone on the phone?
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: its a monitor with a asuatower
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: screen has been freezing up alot
Submitted: 1 month ago.
Category: Computer
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Expert:  Russell H. replied 1 month ago.

Depending upon your computer's maker and model #, you may be able to upgrade to Windows of a greater version than 7, for free. Please tell me the computer's maker name e.g. Dell, Asus, HP, etc., and its model, or the model name on the CPU box.

Also I could remote-connect to your computer and do this set of tasks much more swiftly that way, if you would like to pay a minor added fee. Let me know, by Reply To Expert, please.