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Ask Satchi Your Own Question
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2522
Experience:  4+ yrs of Hardware & Software Troubleshoot exp
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I have been saving photos I get on gmail to folders on my

Customer Question

I have been saving photos I get on gmail to folders on my computer by right click and selecting "save picture as". Suddenly I cannot get the right click to bring up this selection. Why?
JA: How long have you had this issue with your Gmail account?
Customer: A couple of weeks
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the Computer Expert to know before I connect you?
Submitted: 1 month ago.
Category: Computer
Expert:  Satchi replied 1 month ago.


Thank you for contacting Justanswer .

I am sorry to hear about your problem.

It will be better and quick if I can access your computer remotely to

fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

and then click on I agree button .

After that click on Download link to download file and save/open to

run it .



Expert:  Satchi replied 1 month ago.

I am connected now ..


Expert:  Satchi replied 1 month ago.

If the remote support solved the issue then please don't forget to rate the answer by clicking on star icons on the top of the page ,which will be a great help for me to help other clients.

Have a great day ...