For Online Computer Support, Ask a Computer Technician
Thank you for contacting Justanswer .
I am sorry to hear about your problem.
It will be better and quick if I can access your computer remotely to
fix the problem ..
for that please follow the below steps
Please open the below link URL in browser
and then click on I agree button .
After that click on Download link to download file and save/open to
run it .
I am connected now ..
If the remote support solved the issue then please don't forget to rate the answer by clicking on star icons on the top of the page ,which will be a great help for me to help other clients.
Have a great day ...