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My internal mic and camera aren't working. I have made sure…

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Hello. My internal...

Hello. My internal mic and camera aren't working. I have made sure they are enabled and have tried many things to troubleshoot. They were working when I got my computer, but then I tried to hook it up with a headset for work. Now I am not using the headset and can't get the internal to work again.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Ideapad 110

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I can't get the webcam to play back what I have recorded.

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
9/10/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,019
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
When was it working fine before you got to face the camera issue.

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