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Unable to change channels. get a bonk sound and it is

Customer Question
Unable to change channels...

Unable to change channels. get a bonk sound and it is getting on my nerves.

Technician's Assistant: What kind of computer do you have?

Laptop

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Well, one tv works perfectly but the other one not so much.

Submitted: 11 months ago.Category: Computer
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Answered in 2 hours by:
9/10/2017
Tech Support Specialist: David L, Systems Engineer replied 11 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,937
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

My name is David.

Just to clarify, is the problem with streaming video on your computer or on a TV?

If on a TV, are you using a specific cable or satellite service provider or streaming media over the Internet?

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Tech Support Specialist: David L, Systems Engineer replied 11 months ago

Hello,

Do you need further assistance?

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