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Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Would you like me to connect to your computer from here and fix its access to your slingplayer accounts?
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Thank you for your reply,Dustin S.Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)
Hello again, I never heard back from you..Ir you still need help, reply and we can continue working on this issue. If you no longer need help, still send a reply so that I can send you the refund link.Thank you,Dustin S