For Online Computer Support, Ask a Computer Technician
Hi. My name is***** you for your question and the opportunity to assist.
Microsoft NEVER contacts customers in such a manner. Whoever called you was NOT from Microsoft.
This was a scam attempt to get money from you. If you had called the number the person on the other
end would have attempted to charge you hundreds of dollars for absolutely nothing.
Was anyone allowed to connect remotely to your machine?