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I put in my access code, credit card info, address, etc and…

Customer Question
I put in my...

I put in my access code, credit card info, address, etc and I cant go back to it to print pass. What have I done wrong?

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

2016

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't know much about using this laptop as I don't have wifi and have to go to public library. I use my phone and I pad but I cant print from them.

Submitted: 11 months ago.Category: Computer
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Answered in 11 minutes by:
9/9/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi

Can you tell me what this is for?

Thanks

Kris

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