Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I have Office 354 for my Mac but it is expired and I need to
I have Office 354 for my Mac but it is expired and I need to subscribe so I can use Excel. My account was under my old email address so I need to start over with ne address. … read more
Martin
Martin
Network Engineering Diploma
1,675 satisfied customers
No my internet security Kaspersky I perchased it through
no my internet security Kaspersky I perchased it through Best Buy usually gets renewed through my credit card number and billed to me has not renewed, and I don't know why. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,409 satisfied customers
Just had my computer in the Geek Squad shop. All is well
Just had my computer in the Geek Squad shop. All is well except...I recently undated my MS Office to 365. The upgrade did not carry over.a … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
3,472 satisfied customers
I just renew my Microsoft 365 through Microsoft online for
I just renew my Microsoft 365 through Microsoft online for 99.00 and I just found that I can renew through Best Buy Geek Squad for 69.00. Can I cancel the 99.00? … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
3,472 satisfied customers
The hard drive on my 3 tear old desktop went bad. I had to
The hard drive on my 3 tear old desktop went bad. I had to buy a new desktop. The Geek Squad said that my hard drive couldn't handle all the windows 10 and updates. Can the Geek Squad copy the Home Of… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I currently subscribe to your service. They were unable to
I currently subscribe to your service. They were unable to solve my problem. Do you make house visits? … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
417 satisfied customers
Geek squad tried to set up office 365 on to my new laptop
geek squad tried to set up office 365 on to my new laptop but was unable to & they said to contact you … read more
Michael T
Michael T
1,937 satisfied customers
I recently started my free month with Office 365. Can I pay
I recently started my free month with Office 365. Can I pay for it monthly or is it a one time charge for the whole year. … read more
Mr.Med
Mr.Med
1,452 satisfied customers
A Geek Squad technician removed 365 from my HP Laptop in
A Geek Squad technician removed 365 from my HP Laptop in order to install a version he found on my account, which apparently supports 5 devices!! I own Office Home & Business 2013 for one device, but … read more
Jason Jones
Jason Jones
AAS Information Technology
11,515 satisfied customers
Actually, I took my laptop to Geek Squad in Bangor Maine for
Actually, I took my laptop to Geek Squad in Bangor Maine for repairs, when I got it back my Office was gone, I keep no records, is there anyway for me to get it back? I normally renew in January I bel… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I need a little help. My problem is with my account. No i
no i had account with geek squad and i did not renew … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,409 satisfied customers
Because it was set up by Best Buy's Geek Squad, they were
Because it was set up by Best Buy's Geek Squad, they were able to make my Office 365 expire, but I renewed it earlier this year. Is there any way you can fix this? How many times do I have to buy this… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
Mr.. Med The installation of Office 365 did not complete and
Hi Mr.. Med The installation of Office 365 did not complete and now when I try to reinstall the computer tells me that it is busy and I cannot do anything to reinstall and repir the program. Any ideas… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I am hoping you can help me.....I'm starting to panic!
Hello, I am hoping you can help me.....I'm starting to panic! Bought a new laptop last week and asked for data transfer which was done on Wed., 2/22/17. Once I picked up my new laptop, I asked for Bes… read more
Jason Jones
Jason Jones
AAS Information Technology
11,515 satisfied customers
My HP PC crashed and I got a Lenovo. The geek squad got all
My HP PC crashed and I got a Lenovo. The geek squad got all of my data from my old PC onto an iomega external drive. However, now it doesn't show. Help! … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
534 satisfied customers
I have a Samsung laptop (currently functioning on Windows
I have a Samsung laptop (currently functioning on Windows 8.1). Microsoft keeps flipping on my screen that they want to upgrade it to Windows l0. The Geek Squad said not to upgrade it to Windows 10 be… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I need to replace hard drive samsung model dp700a3b. I took
I need to replace hard drive samsung model dp700a3b. I took all the screws off the bottom and can't figure out how open the all in one to get to the failed hard drive. I have been all over the samsung… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
Ive just spent 11/2 hours on a merrygoround with Geek Squad
I've just spent 11/2 hours on a merrygoround with Geek Squad agents trying to get me to a special agent to take over my computer to solve a soft ware problem............with no results i.e. the first … read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
688 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x