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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2835
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I was working with ARJAY and lost him. problem is i have

Customer Question

i was working with ARJAY and lost him. problem is i have black background screen with yellow fonts and have not been able to change background. he had be go to personalize and i lost him
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: lenova t460
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: i have been getting message to take a survey on almost any web site i go to.
Submitted: 1 month ago.
Category: Computer
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me what version of Windows is on your computer?

Expert:  Byron replied 1 month ago.

Please do this:

Click the start menu button and open Settings (the gear icon)

On the Settings page click Ease of Access

From the vertical menu on the left select High Contrast

Under "Choose a theme", use the dropdown arrow to set the theme to None

and click Apply.

Let me know the result the please.