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I can't connect to...

I can't connect to my account, can you talk me thru it?

Technician's Assistant: Have you tested the connections by doing a ping utility test?

Don't know what that is...

Technician's Assistant: Have you installed any updates recently?

I think so...

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, can I talk with a live person?

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/9/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Customer reply replied 11 months ago
ready now...
Customer reply replied 11 months ago
please disregard...I thought this was a free service from Skype...
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

No sorry we are not but we can resolve your issue or your money back.

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