Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have my sister's miniipad which she gave me a year ago.

Customer Question
I have my sister's miniipad...
I have my sister's miniipad which she gave me a year ago. Set it up for my use. Ok. She passed away 11-8-2016 and two months or so it locked down. I do not know her password. What must I do to unlock? Her name was Bsrbsrs Jo Jackson, DOB 7-28-1943. Her at&t phone was(###) ###-#### Woukd appreciste help.
Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 10 minutes by:
9/9/2017
Tech Support Specialist: Josh, Support Specialist replied 11 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,213
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 11 months ago

I am sorry to hear about your sister.

Is this for an iPad?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
It's not my computer but a cell phone. Samsung SJ7. A few
The phone does not belong to me but it belong to a person on my family plan with Verizon. Her name was Susan Adair. She passed away May 1 and her family gave me her phone. I attempted to reset the phone with a new email address and phone number. Now the phone is asking for Susan's information and I do not know it. I want to wipe it out and give the phone to my uncle.… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I can not connect with my sister on Skype it keeps saying
I can not connect with my sister on Skype it keeps saying waiting for her to accept my invitation but she never receives the invitation … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My mom has two iPads. The new one is an air 2 and she is
My mom has two iPads. The new one is an air 2 and she is locked out. When I set up the new one, somehow it is not linked to the old one or either of mine. We can't use the old one to rest password ***… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought a ruku model #370x- ruku express and I would
I just bought a ruku model #370x- ruku express and I would like to use it , but the previous pass word stops me , how can I create a new pass word… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My computer I got keeps asking for a unlock pass word so as
HI my computer I got keeps asking for a unlock pass word so as to unlock it,this is not the computer I am using now can you help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a question about my computer, am I at the right
I have a question about my computer, am I at the right place? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Im not actually calling for myself but for my sister, who
im not actually calling for myself but for my sister, who cant get on her mobile device … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am locked out of my outlook email account. It keeps saying
I am locked out of my outlook email account. It keeps saying usage limit exceeded try again tomorrow. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,074 satisfied customers
My wife passed away on July1, 2017 and I am trying to re use
My wife passed away on July1, 2017 and I am trying to re use her phone for my daughter. But we are encountering a block and that is that she is register to an google email through her T-Mobile account… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
I tried to activate pone call from skype for my sister in
I tried to activate pone call from skype for my sister in Philippians day before yesterday, but it is not activated yet … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Note 11 is locked by android device manager....... NO ONE
note 11 is locked by android device manager....... NO ONE CAN HELP .... NEED MY PICTURES ...THEY NEVER GOT BACKED UP...… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My girlfriend help me set up an account with y'all she can
My girlfriend help me set up an account with y'all she can log right to it but I can't I need to know how I can go or get some help to get log on or sign in on skype dot com or Skype I am video callin… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Seems like the computer dropped everything new years. I
Seems like the computer dropped everything new years. I reset my fb account fine, when I did my wife's, it brought it up alright, but dropped all her accumulated data. It's like it started her all ove… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My step-mother(76 years) upgraded from win 7 to win 10 and
Hi, My step-mother(76 years) upgraded from win 7 to win 10 and now can't sign on. She did not create any recovery media. I have her computer with me now. She has a .msn email and a MS account. What ca… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Someone used my e-mail address without my authorization. Is
Someone used my e-mail address without my authorization. Is it possible to trace back to who did it?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
my sister passed away in december and her ex changed her password
my sister passed away in december and her ex changed her password XXXXX her yahoo email and her facebook page and has been messing with her facebook page is there anyway i could get a password XXXXX m… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Talking to an MSN rep in billing today I found out that my
Talking to an MSN rep in billing today I found out that my wife's name (Lee) is on the acct info. My wife (Lee) passed away in 2007. I have other things to clear up. On 3/5/11 I tried to purchase MSN … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My sister just bought an Acer notebook. Her phone line connects
My sister just bought an Acer notebook. Her phone line connects to 2 unsecure networks. I would like to buy her the right equipment to connect to a secure network. I believe that she needs a good rout… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x