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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I upgraded windows in my laptop and it is asking for last

Customer Question

I upgraded windows in my laptop and it is asking for last password ***** I did not use and password ***** I up graded. It says to go to account.live.com to reset it. However, it won't give me access to internet.
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: aspire one and 10
JA: Have you installed any updates recently?
Customer: yes wn 10
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

On the screen where you enter your password, click the Network/Wi-Fi icon to open it up.

Select your wireless network and connect to it.