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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38212
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Error number 2683d, Dell lap top, No, No

Customer Question

Error number 2683d
JA: What kind of computer do you have?
Customer: Dell lap top
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,
I'm sorry about the issue. When / where does this issue occur on your Dell laptop?

Is the Internet currently working on your Dell laptop?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Are you receiving this error number / message while using the Internet? If so, this is a fake popup message. It is a scam, so please do not follow any instruction in it. Please try the following fix:

  1. Close all programs if possible.
  2. Disconnect the power cord(s) from your internet modem / router device(s) for now.
  3. Shut down your Dell laptop computer.
    ; (Note: If it does not let you shut down your computer, then press and hold the Power on / off button on your computer for about 10 seconds, then it should power off.)
  4. Turn your computer back on.
  5. Open the Internet program on your computer.
    - It should display connection error or something similar.
  6. Close all the internet pages / windows / tabs.
  7. Re-connect the power cord(s) to your internet modem / router device(s).
  8. Wait a few minutes.
  9. Open the Internet on your computer, and if prompted to restore, make sure to cancel / close it; do not restore.
  10. Then see if the issue is resolved now, i.e., if the popup message is gone now.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

Expert:  Viet - Computer Tech replied 1 month ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,