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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My microsoft edge and all microsoft programming has crashed,

Customer Question

My microsoft edge and all microsoft programming has crashed
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: hp pavillion 23 google chrome
JA: Have you installed any updates recently?
Customer: yes windows 10 upgrades. this is when it happened. i can only get chrome
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no not right now
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Is there any error or message?
Please reply at the box below. Thank you,

Customer: replied 1 month ago.
blank screen shows up when I type in microsoft edge, then just disappears about 15 seconds later
Expert:  Viet - Computer Tech replied 1 month ago.

Thank you. Is the Internet currently working fine in Chrome?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,