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My microsoft edge and all microsoft programming has crashed.

Customer Question
My microsoft edge and...

My microsoft edge and all microsoft programming has crashed

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Hp pavillion 23 google chrome

Technician's Assistant: Have you installed any updates recently?

Yes windows 10 upgrades. this is when it happened. i can only get chrome

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No not right now

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
9/9/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,114
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Hi,
I'm sorry about the issue. Is there any error or message?
Please reply at the box below. Thank you,

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Customer reply replied 8 months ago
blank screen shows up when I type in microsoft edge, then just disappears about 15 seconds later
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

Thank you. Is the Internet currently working fine in Chrome?

Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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