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I can't access emails as I used to do = perhaps because of…

Customer Question
I can't access emails...

I can't access emails as I used to do = perhaps because of the new program Outlook Live? Could you please help me access them as before?

Technician's Assistant: How long has this been an issue?

1 hour

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can't think of anything

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/9/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,194
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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