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I get a message saying my WordPerfect 8 has become

Customer Question
I get a message...

I get a message saying my WordPerfect 8 has become corrupted.

Technician's Assistant: What kind of computer do you have?

I get a message that my WordPerfect 8 is corrupted - this happened after Windows updated - can you fix remotely?

Technician's Assistant: Have you installed any updates recently?

I installed WP Office II - it works

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Both WP are installed 8 still corrupt so I use 11

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/8/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 11 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,295
Experience: Networks & Security Engineer
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 11 months ago

What windows OS are you running please? (7,8 or 10)

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Customer reply replied 11 months ago
10
yes
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 11 months ago

Please Click on the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=b07de200-d7fb-4faa-b2b5-a0df0d9ac04b

and click "I agree" button to Join the remote session, then a remote file will be downloaded.

Open and run the remote file from your downloads (press CTRL + J to open up the Downloads window).

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