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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to transfer my gmail account from my old Imac to

Customer Question

HI Andy I'm trying to transfer my gmail account from my old Imac to my new HP laptop and can't figure out how to do it
JA: How long have you had this issue with your Gmail account?
Customer: just started trying to fdo it
JA: Have you installed any updates recently?
Customer: yes on the new HP
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Is there any error or message?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

If you go to the gmail.com website, are you able to sign in and use your gmail email address there?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Customer: replied 1 month ago.
HI Viet are you there
Customer: replied 1 month ago.
OK can you help me further?
Expert:  Viet - Computer Tech replied 1 month ago.

Yes. I'm still here.

Expert:  Viet - Computer Tech replied 1 month ago.

Are you currently communicating with me at this page on the new HP laptop or on the old iMac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
no security connect
Customer: replied 1 month ago.
Are you there?
Expert:  Viet - Computer Tech replied 1 month ago.

Yes. I'm here. With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/
Remote support is quicker and easier for you as I will do all the troubleshooting steps for you. Also, this issue can be complicated. Otherwise, I will provide written instructions.

If you go to the gmail.com website, are you able to sign in and use your gmail email address there?
Are you currently communicating with me at this page on the new HP laptop or on the old iMac computer?

How about with a small amount as shown for direct remote support?
Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

Customer: replied 1 month ago.
it was $39 but ow it's $5?
Customer: replied 1 month ago.
Hello
Expert:  Viet - Computer Tech replied 1 month ago.

Are you currently communicating with me at this page on the new HP laptop or on the old iMac computer?

Please reply at the box below. Thank you.

Expert:  Josh replied 1 month ago.

Hi,

I apologize for the long wait.

Do you still need help with your issue?