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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot get ijnto aol because of invalid password which i

Customer Question

i cannot get ijnto aol because of invalid password ***** i have used for years. They've charged me
JA: How long have you had this issue with your A.O.L. account?
Customer: 31.00 and $5.00 and did nohing to fix my problem.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no. I just want the computer totake my password ***** I have used for years.
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 1 month ago.
Ready to look at what?
Expert:  Kris R replied 1 month ago.

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

Customer: replied 1 month ago.
I just gave it to you.
Expert:  Kris R replied 1 month ago.

It declined - I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####/p>

Regards

Kris