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I keep getting the message "password not correct try again"

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I keep getting the...

I keep getting the message "password ***** correct try again" I could be locked out..

Technician's Assistant: What kind of computer do you have?

Asis

Technician's Assistant: Have you installed any updates recently?

No but microsoft installed an update monday. been having trouble since

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/8/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,010
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?

Is this an email you are locked out of or the pc wont take your password?

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