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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just set up a new email address. my computer does not have

Customer Question

I just set up a new email address. my computer does not have word yet I am able to open the document but can only print 1 of 3 pages. I have selected all in the print section.
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: The make is HP not sure of the year but at least 5 years old. I do not have word on this computer. It did not come with office.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Not now
Submitted: 1 month ago.
Category: Computer
Expert:  Satchi replied 1 month ago.

hi,

Thank you for contacting Justanswer .

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=6a2573d3-ee55-496a-9f35-4843ca44fcd9

and then click on I agree button .

After that click on Download link to download file and save/open to run it .

Thanks