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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Play Memories installed but can not use,PLEASE,

Customer Question

I have Play Memories installed but can not use,PLEASE, PLEASE call me and help me thru this
JA: What's the make/model of your device? How old is it?
Customer: I have Play Memories "instaled" on my HP Pavillion model P 7 -1203
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Four about five months now. Thought it was the sony camera so I bought a new sony camera
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I can go on play memories but can not down load anything new
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.