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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My internet explorer has quit working. I can spectrum and

Customer Question

My internet explorer has quit working. I can spectrum and they say it is with the explorer not them. can you help me?
JA: What's the make/model of your device? How old is it?
Customer: My CP?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 days. I called spectrum tech and they said it is with my explorer. They had me undo my media box but that didn't help.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Only how do I fix this.
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

When you say that it quit working, does that mean that it will not open or that it doesn't work correctly while it is open?

I will be standing by, looking forward to your response.
Thank you,
Jason