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Cisco called me to say that my internet ID has been

Customer Question
Cisco called me to...

Cisco called me to say that my internet ID has been compromised. Some people are using it to send spam. They recommended I cxall an internet

Technician's Assistant: How much experience do you have with this particular Cisco product?

None at all. Cisco says they run the ISP for everything

Technician's Assistant: Have you installed any updates recently?

Only microsoft for windows 7 pro

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Who should I call to have my internet system cured of this malady

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
9/8/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 8 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,412
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question. I look forward to assisting you today. Can you tell me please who they recommended you call and did they give you a contact number?

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Tech Support Specialist: Dan, Computer Support Specialist replied 8 months ago

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

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