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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm struggling with getting online with. Google, Any help¿

Customer Question

I'm struggling with getting online with. Google, Any help¿
JA: What kind of computer do you have?
Customer: Prestige Elite 10QS.
JA: Have you installed any updates recently?
Customer: No updates at all.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: This is an off brand I got from a TV sales show.
Submitted: 1 month ago.
Category: Computer
Expert:  Moses C replied 1 month ago.

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
What exactly are you having trouble with?

Customer: replied 1 month ago.
I'm using the same Id and password ***** has always worked but now it wont
Expert:  Moses C replied 1 month ago.

what does it say when you try to login to the google account?

Expert:  Moses C replied 1 month ago.

facing login issue on the phone or on a computer?

Customer: replied 1 month ago.
The device was reset. Now I can't get into original account
Expert:  Moses C replied 1 month ago.

try login to gmail account on a computer and let me know if you are able to login successfully.