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I forgot my password. I don't remember. I justneed my

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: When did you last reset your username and password?

I don't remember.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, I justneed my password

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/8/2017
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,949
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Could you please let me know what this password ***** is it for signing in to your computer,specific website or to a email account ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 11 months ago
email windows10
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Thank you and which email account password ***** you forget?

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Customer reply replied 11 months ago
Actually NetZero and Yahoo. Yahoo is suppose to send mme a code to my cell phone or to my netzero acct. The yahoo just doesn't come to my phone and I can't remember my NZ password ***** Its been a long time since I needed a password ***** they just opened and I never needed to put in a password
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

How long has it been since you requested for the code to reset the password?

Could you please let me know the email address that you have trouble accessing?

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Customer reply replied 11 months ago
Yahoo will send the password ***** NZ if I could get into my acct,
Customer reply replied 11 months ago
the yahoo email is [email protected] yahoo.com
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Please give me a moment to check the password ***** options.

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Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Do you have a mobile phone number that ends with 83? also do you have access to your net zero email account ?

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Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Could you please let me know whether you have a mobile phone number that ends with 83?also do you have access to your net zero email account ?

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Customer reply replied 11 months ago
my netzero email acct
I don't remember my email pw, that's my problem
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

OK

Do you have a mobile phone number that ends with 83?

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Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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