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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?
Are you trying to disable your built in antivirus or the system mechanic?
Are you trying to remove system mechanic afterward?
Hi, i closed down your other request about this same question and put it in for a refund. Please only respond here to continue.
You can keep either, you just cant 'run' either at the same time. You also have windows defender that is built in.
I tried to accept your request for a secure remote connection ( screen sharing ) and it said payment failed. This sometimes happens if your bank or credit card company blocks the transaction and a quick call to them will usually lift the blockFor further information you can call our customer service department.1.***-***-****We can continue written or i can wait until you make a call. This is normal. Your cc/bank just needs you to say
this is something you want/requested.
Im sorry. Yes to continue written or wait for you? Either is fine.
I have been waiting for you for 3 hours. I have been keeping an eye on it.
Did you call customer service as requested? It still wont allow me to send a remote offer and it wont
show yours that you sent. Please explain to them that we cannot send you one due to you sending the first one.
Stay with them until resolved. I will wait.