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I am running on Windows 10, and have just loaded Office 365.

Customer Question
I am running on...

I am running on Windows 10, and have just loaded Office 365. After clicking the Outlook 16 icon, it asks me to set up my account. Irrespective what I do, it give me an error "something went wrong". I have gone onto the Web server for my internet provider, and it works

Technician's Assistant: How long has this been an issue?

Just now

Technician's Assistant: Have you installed any updates recently?

I have installed 365 directly off the web so surely it should be up to date?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Nope, I just want outlook to work

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/8/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 11 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,828
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 11 months ago

May i have your email address?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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