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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am running on Windows 10, and have just loaded Office 365.

Customer Question

I am running on Windows 10, and have just loaded Office 365. After clicking the Outlook 16 icon, it asks me to set up my account. Irrespective what I do, it give me an error "something went wrong". I have gone onto the Web server for my internet provider, and it works
JA: How long has this been an issue?
Customer: Just now
JA: Have you installed any updates recently?
Customer: I have installed 365 directly off the web so surely it should be up to date?
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Nope, I just want outlook to work
Submitted: 1 month ago.
Category: Computer
Expert:  arsufi2002 replied 1 month ago.

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Expert:  arsufi2002 replied 1 month ago.

May i have your email address?