Hi, my name is ***** ***** i believe i can help you with your norton issue and will stay with you
written if you decide to proceed.
If not, we cannot reverse charges. We only see the tech side of your issue. customer service
can and i can provide you with a link if you would like as well here:
This could be many things that you are facing if you are clicking on the icon and it wont open.
Please do this first for the fastest method:
I would recommend you follow the below given steps and check if it fixes the issue.
I would suggest you to restart the Norton services from the services list, and set the Norton service to automatic.
Follow these steps to run Norton services:
Follow these steps to run Norton services
a. Press Windows key + R
b. In the run windows, type services.msc
c. It will open services windows
d. select norton services from the list of services
e. double click on it
f. At the top of the window, Make sure the service status is started and startup type is automatic.
g.Click apply and OK.
If this does not fix the issue, try uninstalling and reinstalling Norton software and check if it helps.
Download the Norton Remove and Reinstall tool.
Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
To open the Downloads window in your browser, press the Ctrl + J key.
Double-click the NRnR icon.
Read the license agreement, and click Agree.
Click Remove & Reinstall.
You may see the Remove button if your Norton product is from your service provider.
Click Continue or Remove.
Click Restart Now.
After the computer restarts, follow the on-screen instructions to reinstall Norton.
If that doesnt resolve your issue: You may want to run an antivirus. Yes, i know how this sounds
due to Norton being a paid secure antivirus. But, none or fool proof. Download, install and run the
free version of this on your pc:
Reboot your pc and then go ahead and try again. Please send me a reply to ensure you got
exactly what you needed. If those dont work, there are other issues at hand. Make sure you windows
defender is turned off and only norton is running.
Please do not rate negatively as i am new to your issue and these are the known fixes for this issue.
Reply with results if necessary and we need to take other measures.
We want you to be able to get what you want and need and be happy with your decision.
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of solutions finished. If you need further assistance, just leave a reply and we will continue as opposed to closing out the question and email
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