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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Its my Microsoft outlook account, it is asking me to put my

Customer Question

its my Microsoft outlook account, it is asking me to put my details in, but I cannot select Australia, it only brings up American states
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: sorry I am not tech savvy, the computer is a hp stream. I am unsure of the operating system. It's brand new
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I think because my son has access to my computer I think he has mucked up the details because it keep asking for parents permission ok. will it only cost $5 or is there more money involved?
Submitted: 1 month ago.
Category: Computer
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible

$5 is an initial deposit. as an expert i would not be very sure of the charges

you can contact customer service for a clarification about the same and then we may proceed further on this