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My pictures look like negatives and background is black?

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My pictures look like...

My pictures look like negatives and background is black?

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Ntel

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Don't know it is sister's; don't know what troubleshooting to do?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just want to be able to see photographs instead of negatives.

Submitted: 11 months ago.Category: Computer
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Answered in 2 hours by:
9/8/2017
Tech Support Specialist: David L, Systems Engineer replied 11 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,938
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

My name is David.

Right click on one of the picture files and click Edit in the menu that appears. When the picture opens does it still look like a negative?

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Tech Support Specialist: David L, Systems Engineer replied 11 months ago

Hello,

Do you still need assistance?

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