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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to Skype. I get a message that says "content

Customer Question

I am unable to Skype. I get a message that says "content unsupported"
JA: What kind of computer do you have?
Customer: Antec
JA: Have you installed any updates recently?
Customer: I have windows 10 and yes I think there were recent updates
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
Check whether the attachment you sent (or tried to send) is a video file.

Also check whether the contact you are attempting to send to, is Green (=Online) or some other status.

Let me know the result of those two checks please. And I will advise you further.