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Start will not accept pin to open computer. It is a dell…

Customer Question
Start will not accept...

Start will not accept pin to open computer

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

It is a dell inspiration one

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/7/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
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Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

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