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Need help setting up onedrive on my home computer. I need to…

Customer Question
need help setting up onedrive...
need help setting up onedrive on my home computer. I need to access all my company files. They are all on onedrive.
Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/7/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,266
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Do you know your OneDrive account email address and password?
Please reply at the box below. Thank you,

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Customer reply replied 11 months ago
Using bootcamp on a mac desktop. Not sure what version of Windows. I thought I knew the account and password, I can get it from the office.
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

Thank you. Are you able to sign in your OneDrive account at the OneDrive.com website?

http://www.onedrive.com

Please reply at the box below. Thank you,

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Customer reply replied 11 months ago
i will try
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

OK. There, at the OneDrive.com website, you can sign in your OneDrive account, then you can access your files there.

- And you can also download / install the OneDrive app:

https://onedrive.live.com/about/en-us/download/

- Note: If you cannot sign in your OneDrive account, please check with your company for your OneDrive account email address and password.

- Is there anything else you need for now?

Please let me know. Thank you.

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Customer reply replied 11 months ago
do not charge me for this answer. I have not recieved any help of any kind. Stop all payment now.
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

I'm sorry. Is there any problem? I've provided you the answer; all you need is the correct email address and password ***** your OneDrive account from your company.

If you'd like to, I can also connect remotely to your computer and fix this issue directly and quickly for you.

Please let me know; we guarantee our service, so don't worry. Thank you.

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