How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My Windows Mail got whacked.. I cannot presently send or

Customer Question

My Windows Mail got whacked.. I cannot presently send or receive my emails. I need to update/install Windows Live Mail or higher. My Windows are Microsoft Vista. Not sure how to do all this. My messages are backed
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Windows Vista HP AMD 64 Athalon x2
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, when did you first start having this issue with Windows Mail?

Please reply at the box below. Thank you,