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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Not my computer but my phone it is locked out by google i

Customer Question

not my computer but my phone it is locked out by google i cant not remember my username or password would like to get pictures off then get rid of phone please help thanks
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: lg phone model number us991 s/m 509KPHG0177801 i am on a windows 10 computer
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

Can you still access your email on the pc that is attached to the phone?

What recovery email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?