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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't receive any email from to reset my apple password. I

Customer Question

I can't receive any email from***@******.*** to reset my apple password. I checked blocked senders w/the apple tech and we added the***@******.*** to be a sender but it still doesn't work. She suggested I contact Microsoft to help.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: dell inspiron 3847, windows 10 64 bit
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

When you created your account, did you specify recovery questions to use instead?

Please let me know